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Shipping & Payment Info

UK MAINLAND DELIVERIES:

We are pleased to be able to offer FREE Next Day Delivery UK on all orders (excluding weekend delivery’s) via our courier partner DHL.

We do offer a collection service where dates can be selected on the website during checkout.

ADDITIONAL INFORMATION:

All the terms and conditions can be found on the DHL website

Bulk and Oversized Orders

  • Unfortunately, orders containing Oversized items may incur additional delivery costs. Should you order one of these items, you will be contacted prior to shipping.
  • We reserve the right not to accept bulk orders or orders for resale. In the event that we do accept the bulk order, you will be contacted to pay the additional delivery cost associated with delivering a bulk order.

Delivery to PO Boxes

Due to new restrictions on size of parcels, we regret we are no longer able to deliver to PO BOX addresses.

Transportation of Liquids & Aerosols

Please be advised that we are unable to process and ship certain orders overseas by air or road due to international customs laws in place by some countries. Below is a list of forbidden goods not accepted for carriage or storage:

  • Dangerous or hazardous goods
  • Flammable goods
  • Dated and perishable food/drink
  • Liquids (This includes batteries and battery acid)
  • Glass

VAT Content and Refunds:

If your order is to be shipped to an area that is exempt from UK VAT, the correct amount will be removed from your basket. Unfortunately, we are unable to provide documentation for VAT Refunds on products delivered within the UK, that will subsequently be taken abroad.


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